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Help & compatibility

Everything you need to get online abroad.

Does my phone support eSIM?

Quick check: dial *#06#. If you see an EID number, your phone supports eSIM.

  • iPhoneXR, XS and every model since (incl. SE 2nd gen+). Must be carrier-unlocked.
  • Google PixelPixel 3 and newer (Pixel 3a from select regions).
  • SamsungGalaxy S20 and newer, Z Flip / Z Fold series, Note 20, A54 and newer.
  • OthersRecent flagships from Motorola, OnePlus, Xiaomi, Oppo, Huawei and Sony. Check Settings for ‘Add eSIM’.
  • iPadiPad Pro (3rd gen+), Air (3rd gen+), mini (5th gen+), iPad (7th gen+) Wi-Fi + Cellular models.

Troubleshooting

FAQ

Still stuck? Email [email protected] and a human will reply fast.